CANCELLATION POLICY

BIAF promotes a ,risk free registration’ and a 100% refund policy to all participants in case of cancellation of the WIAF live event due to government restrictions related to COVID-19, should they come into effect. 

Cancellation policy and substitution policy: 

1. If BIAF must be cancelled due to government restrictions related to COVID-19, you will receive a full (100%) refund of the paid ticket fee.

2. If you must cancel the registration due to travel restrictions from your home country or country of residence to Brussels due to government restrictions, you will receive a full (100%) refund of the paid ticket fee.

3. If you must cancel the registration due to a positive COVID-19 test at the time of the event, you will receive a full (100%) refund of the paid ticket fee.

4. If you must cancel the registration for any other reason, cancellations up until 20 Nov. will receive a full refund.

5. If you must cancel the registration between 21 and 27 Nov.  you receive a refund of 50% of the paid ticket fee.

6. Cancellations between 28 Nov. and 4 Dec. receive a refund of 25% of the paid ticket fee.

7. Cancellations from 5 Dec. are not eligible for a refund.

8. If you are unable to attend BIAF and wish to nominate a substitute, you are welcome to do so. Any change of name must be submitted in writing via email to Jenny at hello@associationworld.eu latest by 8 Dec. 

9. No refund will be granted for no-shows.

If you have any queries about the cancellation policy, please contact hello@associationworld.eu